Terms and Conditions

1. Reservations

By making a reservation at Living Blue Hotel, the guest accepts these Terms and Conditions. All reservations are subject to availability and confirmation.

2. Check-in and Check-out

  • Check-in: From 3:00 p.m.
  • Check-out: Until 12:00 p.m.

Requests for early check-in or late check-out will be subject to availability and may incur an additional cost.

3. Rates and Payments

Published rates correspond to the value per night and may vary according to season, promotions, or availability.

Payment must be made using the payment methods accepted by the hotel before or at the time of check-in.

4. Cancellations and Modifications

Cancellations or modifications to the reservation must be requested in advance. Refund conditions will depend on the rate selected at the time of booking.

In case of no-show, the hotel may apply corresponding charges according to the current policy.

5. Room Occupancy

Each room has an established maximum capacity.

Exceeding the authorized number of guests is not permitted without prior approval from the hotel.

6. Rules of Coexistence

To ensure a pleasant stay for all guests, we request that you:

  • Maintain respectful behavior.
  • Avoid excessive noise.
  • Take care of the facilities and furniture.
  • Respect rest hours.

The hotel may request the departure of any guest who fails to comply with these rules.

7. Damages and Responsibility

Guests will be responsible for any damage caused to the facilities, furniture, or equipment during their stay.

The costs of repair or replacement may be charged to the responsible guest.

8. Personal Items

Living Blue Hotel is not responsible for the loss, damage, or misplacement of personal items left inside the rooms or in common areas.

It is recommended to keep valuable items under your care.

9. Kitchen and Equipment

Rooms that include an equipped kitchen have the necessary elements for their use.

Guests must make proper use of the utensils, appliances, and other implements available.

10. Prohibitions

It is not permitted to:

  • Smoke inside the rooms.
  • Engage in activities that disturb the peace of other guests.
  • Damage hotel facilities.
  • Use the rooms for purposes other than lodging.

11. Data Protection

The information provided by guests will be treated in accordance with Colombian legislation on personal data protection and used solely for the management of reservations and the provision of hotel services.

12. Modifications

Living Blue Hotel may update these Terms and Conditions at any time. Modifications will take effect from their publication on the website.

13. Contact

If you have any questions about these Terms and Conditions, you can contact us through our official customer service channels.

Last updated: August 2026